PRIVACY POLICY — VERBAL AIKIDO®

Last updated: 01 March 2026

1. Introduction

This Privacy Policy explains how Verbal Aikido EURL(“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our websites, purchase a membership, or participate in our training programs. We comply with applicable French and EU data protection laws, including the General Data Protection Regulation (GDPR).

By using our services, you agree to the practices described in this Policy.

2. Data Controller

Verbal Aikido EURL, 173 rue Anatole France, Allée 5, 69100 Villeurbanne, France,

Email: contact@verbalaikido.org | Website: www.verbalaikido.org

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information you provide directly

• Name

• Email address

• Billing information (processed securely by Stripe or PayPal)

• Account login details

• Messages or inquiries you send us

• Participation in live sessions (attendance, chat messages)

3.2 Automatically collected data

When you visit our websites, we may collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and usage data

3.3 Payment information

All payment data is processed by Stripe or PayPal, our secure payment providers. We do not store your full credit card details.

4. How We Use Your Data

We use your personal data for the following purposes:

• To process your membership or purchase

• To provide access to the Members Area

• To send transactional emails (receipts, confirmations, updates)

• To deliver training sessions and resources

• To improve our services and website

• To comply with legal obligations

We do not sell or rent your personal data.

5. Legal Basis for Processing

We process your data based on:

• Contractual necessity (providing the service you purchased)

• Legitimate interest (improving our services, preventing fraud)

• Legal obligation (accounting, tax compliance)

• Consent (newsletter subscriptions, cookies)

6. Sharing Your Data

We may share your data with trusted third parties who help us deliver our services:

• Stripe (payment processing)

• Email service providers (transactional emails)

• Website hosting provider (Hostinger)

• Video conferencing platforms (for live Dojo sessions)

These providers are GDPR‑compliant and process data on our behalf.

We do not share your data with advertisers or unrelated third parties.

7. Data Retention

We retain your personal data only as long as necessary to:

• Provide your membership

• Comply with legal obligations

• Resolve disputes

• Maintain accurate financial records

You may request deletion of your account at any time (see Section 10).

8. Cookies

Our websites may use cookies to:

• Enable essential site functions

• Improve user experience

• Analyze site traffic

You can manage or disable cookies through your browser settings.

9. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online service can guarantee absolute security.

10. Your Rights (GDPR)

You have the following rights regarding your personal data:

• Right of access

• Right to rectification

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object

• Right to withdraw consent (for newsletter or cookies)

To exercise your rights, contact us at: contact@verbalaikido.org.

11. International Transfers

Some of our service providers may process data outside the EU. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the revised date.

13. Contact

If you have questions about this Privacy Policy or your personal data, contact us at: contact@verbalaikido.org.